Our long-term business success depends upon the ability to continually improve product and service quality while protecting people and the environment. Emphasis must continually be placed on human health, operational safety, environmental protection, quality improvement and community goodwill. This commitment is in the best interests of all our stakeholders: customers, shareholders, employees, contractors, suppliers, and the communities where we live and work.
QHSE Management System
The strength of a company’s commitment to quality, health, safety and the environment (QHSE) is determined by the conviction of its management and the execution of its QHSE system by all of its employees. We are committed to being a leader in QHSE performance in our industry.
Element 1: Commitment, Leadership, and Accountability
Element 1 defines our commitment to quality, health, safety and the environment at both a company and personal level. A commitment to QHSE is expected of all employees but it begins with top management. Our ultimate goal is to eliminate all injuries, occupational illnesses, and environmental incidents from the work place; and continually improve the quality of our products and services.
Element 2: Policies, Objectives and Standards
Senior management sets QHSE policies, standards and objectives, and communicates these to the work force. Policies include statements of QHSE goals and objectives while standards define requirements and minimum acceptable criteria.
Element 3: Organization and Resources
Organizational structure, roles and responsibilities are defined, and necessary resources must be provided, to achieve company QHSE objectives. Each employee is individually responsible for working safely, in an environmentally responsible manner and helping to ensure that fellow employees and contractors do the same.
Element 4: Risk Management
Risk assessment and risk management are pro-active approaches to QHSE issues. Rather than focusing on incident statistics, we focus primarily on the identification of hazards, the assessment of risks and the control of those risks for incident prevention.
Element 5: Contractor and Supplier Management
We must ensure that third parties meet the standards of excellence that we and our customers require. We are judged not only on the performance of our employees but also on the overall performance of our contractors and suppliers.
Element 6: Business Processes
We must establish effective business processes that satisfy customers, meet social and community expectations and maximize efficiency while minimizing loss and delivering value to stakeholders.
Element 7: Performance Monitoring and Measuring
Management expects all operations to be conducted in a manner that eliminates or minimizes QHSE risk. We continually endeavor to monitor and measure business processes to verify that customer, company, legal and other requirements are met. By maintaining detailed, accurate records we will target, measure and report on operations in order to benchmark our performance and ensure that we are always improving.
Element 8: Audit, Review and Continuous Improvement
QHSE Management System Audits and Management Reviews are regularly conducted to assess the ongoing suitability and effectiveness of the QHSE Management System itself. Improvement action plans are developed as a result of these audits and reviews to ensure continuous improvement of the QHSE Management System.
This QA policy contains the policy declaration Safety, Health and Environment measures, Material management, How our organization wants to accomplish continuous improvement and how we Acquire customer satisfaction.
Human Resources (policy declaration safety, health & environment)
Introducing and maintaining the Safety, Health and Environment measures is a very important part of HPOGC’s policy. This is being expressed in instructions, trainings and in the fact that all equipment and personal protection means are geared to the means and usage of them. The management is striving to prevent personal injury, material and environmental damages. If omission does occur, the management is striving to offer personnel a suitable replacing job as soon as possible. The management of HPOGC also offers their personnel the possibility to undergo a medical check-up or to consult a company doctor.
The management of HPOGC considers Safety, Health and Environment a very important part of her tasks and will evaluate and adjust (when necessary) the Safety, Health and Environment policy at the end of each year and discuss these policy adjustments with the persons concerned. Furthermore the management will take part of all the meetings concerning Safety, Health and Environment and will hold workplace inspections.
This way Safety, Health and Environment will be a regular subject of conversation within all forms of discussion. Also environment matters deserve the attention of the management. The management of HPOGC is striving to use as much environmentally friendly means, to collect separated waste and restrict environmental damage. Environment management is most certainly covered in all our procedures and work instructions.
Means and materials
The materials policy is identified through the availability of a wide scope of professional and specialised tools, supporting a wider range of services. The materials are inspected periodically as per HPOGC and customer requirements. This establishes the company as a reliable and trustworthy oil tool rental company. Tools and materials are not only selected according to functionality and price/quality comparisons but also according to the Arbo aspects.
It is very important to HPOGC BV to master the company processes of the organisation. The QA-system is a very good resource for this. Within the QA-system the company processes are defined and a method has been included to measure and monitor company processes. The results of the measuring and monitoring enable HPOGC to periodically evaluate and if necessary adjust the company processes.
Through a clear view into the company processes the organisation is able to continue to improve, to remain customer orientated and to ensure the quality of the products and services.
The measuring and monitoring of the customer satisfaction to create a stable client appreciation is an all-embracing goal in the company policy for the years to come. This holds a prominent place in our QA-system.
This company policy and the plan reflect the scope of HPOGC functions. This document will be evaluated and reviewed each year and all revisions will be implemented.
Part of our company philosophy is to be a good corporate neighbor. This includes doing our best to prevent pollution and to protect Earth’s vital natural resources wherever we conduct our business activities. The Environmental Standard describes how we conform to the requirements of ISO 14001 and provides high level pollution prevention guidance procedures to our facilities around the world.